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If you are dissatisfied with your order, you can return unused item(s) for a prompt refund or exchange. Note: Custom orders are not returnable. Returns are subject to a 20% restocking fee. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges and return postage are not refundable.
Please mail your package in a prepaid, insured, traceable method to the address below.
Be sure to include your name, order number, phone number or e-mail, and reason for your return.
Returns Department
20 New Town Road
York, ME 03909
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